Heat Pump Control & Diagnostic Platform

Product Showcase: Fan Coil Controller Platform
Date: Tuesday, February 11
Time: 12:15pm – 12:35pm ET
Location: Orlando, Florida
Venue: Orange County Convention Center
Room: Theatre C

For more details, click here.

The Heat Pump Universal Diagnostic Controller is an intelligent control platform designed to optimize the performance of various heat pump types (air-source, geothermal, water-source) in residential and light commercial applications. It combines an advanced control board with a mobile diagnostics app to optimize performance, enable quick troubleshooting, and simplify OEM integration.

The platform monitors key sensors, safely coordinates components, and guides technicians through step-by-step fault resolution, reducing service time while improving comfort and efficiency.

The heat pump controller combines real-time diagnostics, advanced predictive algorithms, seamless connectivity and a built-in troubleshooting guide to ensure heat pumps run more efficiently for the end user and the service technician.

• Universal hardware: Flexible main control board for ASHP and WSHP with a versatile digital core sized for the full BACnet protocol stack.
• Advanced firmware: Predictive control, extensive data logging/analytics, and an onboard troubleshooting guide that pinpoints faults, and walks users through resolution, with the ability to store and retrieve the last 50 historical fault codes.
• Rich I/O & communications: Native support for Ethernet, Wi‑Fi, USB, RS‑485, and Bluetooth; BACnet for BMS integration; BLE for a mobile app.
• Comprehensive Real-Time Monitoring & Control: Interfaces with temperature, pressure readings, IAQ, and protection devices; drives valves, solenoids, and ECM fan speed; translates thermostat outputs into the control logic.
• Diagnostics analyze sensor data to detect and notify on refrigerant leaks, compressor malfunctions, electrical issues and provide actionable recommendations.
• Mobile app (Google Play–ready): Role‑based views for homeowners and technicians, robust Bluetooth pairing, cloud‑integrated data management, and comprehensive documentation.

• Energy savings & comfort: Predictive algorithms optimize staging and airflow for lower operating costs and tighter temperature/humidity control.
• Faster service, less downtime: Guided diagnostics reduce time and repeat visits.
• Scalable, Customizable & Flexible: Modular architecture and open protocols simplify integration with existing BMS and evolving sensor/actuator options.

Avnan’s Diagnostic Heat Pump Controller pairs with smart thermostats, uses real-time sensor and user inputs to control airflow and system operation, and is engineered for OEM flexibility with built-in interfaces and protections for modern heat pumps.

• Inputs: Thermostat, temperature and pressure sensors, float/condensate, occupancy, and IAQ.
• Outputs: ECM/PSC fan, compressor, reversing valve, electronic expansion valve, contactors, and auxiliary actuators.
• Control stack: Real-time control loops with BACnet MS/TP; modular firmware updates supporting precise modulation, safe startup/shutdown sequencing, and component-level visibility for efficient service and commissioning.

The diagnostic heat pump controller comes with an App which gives field technicians real-time system insight without opening panels or attaching gauges:

• Live data views for sensor values, system status, and operating mode; error history and component-level details.
• Guided troubleshooting that identifies likely root causes—e.g., refrigerant charge issues, compressor or electrical faults and recommends next steps.
• Secure Bluetooth (BLE) pairing for local diagnostics; role-based views and cloud data management options to streamline documentation and fleet insights.